Vodafone — Notification to pay bill for another user and my IR service gets barred | |
Hi, Since last 5 months I am getting notification to clear outstanding bill for some other number. And immediately 2 days after that my International Roaming service gets barred. I have raised SR several times and vodafone apologizes for this mistake and resume my service but the same story gets repeated following month. Impact: I can't use internet banking for 20 days a month Desirable resolution?: Vodafone should unlink that wrong number against my number and email id and catch hold of the real person who was holding that number Complaint against Vodafone team: The backend team is so pathetic and arrogant that they don't even see the details I mentioned in SR and just keep closing the tickets asking me to clear the outstanding amount on the number which was never ever mine. Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
Add a Comment | |
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment