[Resolved]  Vodafone — outgoing barged without intimation

Address:Kolkata, West Bengal

The disaster service of Vodafone outgoing call was stopped wen i contacted Ur customer care... n i said that i was out of station so i could nt make the payment.. ur customer care Mr Sanjeev Koley said that as u was in roaming so we could nt able to conatct u.. if i can get a msg from vodafone for the pending payment thn y cant a call?.. ur customer care people are so very ill educated that they don't even understand the process to be followed... n i[censored]r customer is saying...that being a regular person in making payment on time wat is the use of being associated with vodafone..i[censored] get such pathetic service, its better that we should deactivate this..i must tell u after sending so many msgs to ur customer care executive to activate the service .. for the hard copy of a bill which has still not activated n Mr Koley is giving big big words..if such of a executive vodfone has 2 deal with the custmers is terible. the company dont understand the customers issues. wn i asked to transfer the call to the senior person who handels such issues, , as per my Koley asking me give me a reson to tranfer the call to my senior..THIS IS WAT VODAFOBNE CUSTOMER CARE IS
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Jan 1, 2017
Complaint marked as Resolved 
Verified Support
Mar 05, 2014
Vodafone India Customer Care's response
Hi Sangitta,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1ibAlQK

Regards,
Vodafone
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