[Resolved]  Vodafone — Outgoing calls are blocked due to fake reason

Address:New Delhi, Delhi

It is bring to your kind notice that i was using a vodafone prepaid number [protected] from the last 4 or 5 years but a month back i raised a request to convert this number into postpaid corporate number. so, for this one of your executive Prakash visited my home for collecting the document but after some day one of your executive called me and said that your verification is in negative list because as per report you are Tenant but the fact is that my family is living in this area from the last 120 years and then he said that no one was present at home during the visit of executive but i am living in joint family and again it is not possible that no one was not present at home, my brother and my mother always stay at home and actually your executive didn't visit my home or office for verification. Now, the problem is that my outgoing calls has been stopped due to all miscommunication and i am facing very major problem due to that.
Was this information helpful?
No (0)
Yes (0)
Jan 1, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2014
Vodafone India Customer Care's response
Hello Jatin Mittal,

Thanks for sharing with us the details of your concern. Please allow us 48 working hours to check the same.

Regards,
Vodafone.
Verified Support
Jul 04, 2014
Vodafone India Customer Care's response
Hello Jatin Mittal,

We understand that one of our representatives has spoken to you regarding your concern and the same has been addressed.

Regards,
Vodafone
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information