Vodafone — Pathetic Service and Wrong Deduction

Address:

Pune, Maharashtra

Hi Team, Name:Amey Shindepatil Mobile no:[protected] Issue: Hi I want to register a complaint regarding pathetic service given by your company. On 19/1/2015 Rs 30 gto deducted from my account for which i called your team on 198 no. The agent who answered my call was not able to help me so I requested to speak to team leader she assist me well and I got my 30rs back. On 22/1/15 same problem occurred so I tried to call on same no to register a complaint bt as expected I was unable to get connect hence I called from another no. the agent who answered my call said she has some system issue hence she is not able to register any complaint.So I tried calling again the agent who answered my call this time ( Nikita arjun Bhaud) was extremely rude she was just in hurry to end the call she refused to transfer my call to any supervisor and also gave my wrong information stating if I am nt disconnecting the call I will be charged money She also said I have downloaded chargeable content. Hence 30rs got deducted For which I dinied and Requested her to transfer my call to her supervisor she pretended as if she is not able to hea because two days back I had faced same problem and I got my reversal after I spoke to her superviser. For which she said she is unable to hear my voice wich I am sure she was faking.And when I said I will rejester a complaint online she responded. And As expected this time she was able to hear me.I am totally disappointed by this type of service and already made my mind to port out from vodafone.I am sure ths pathetic service will never end and I will be again charged for the service which i never demanded.Sorry to say but VODAFONE =TO HELP TO CHEAT YOU Thanks regards, Amey Shindepatil