[Resolved] Vodafone — poor network on my phone and the company is not even providing professional approach mob no [protected] alternate no [protected]

ILYAS NAKHWA

Address:

Maharashtra, Mumbai

I am tired of complaining to vodafone since last 15 days but have only got false commitment that i will get a call from their network team.
Sir this is on going for the last 15 days and i am now tired with this.
Today while i was registering my complaint (Complaint no: mum-v[protected]) an advisor has hung up the call. This is utterly a very bad experience, sir we invest our hard earned money and get treated like this is so not right.
I am suffering loss as of work from home and my children cannot access data for online schools.
Please pick this up on a priority.

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Aug 7, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Vodafone India Customer Care's response Dear Customer,

Please be informed that we have raised the complaint under service request number MUM-V[protected] and due dated on 23-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal