[Resolved]  Vodafone — post paid no [protected] bill excess (very high, last two months)

Address:FF 12 1 FLOOR GALI 2 LAXMI NAGAR, SHAKARPUR, NEAR TIKONA PARK

Dear Sir,
I have a complaint regarding my mobile no [protected].
I have called so many times to your customer care but they are unable to resolve it at their end. I requested him to connect with some senior but they denied. Yesterday also sent complaint by email to vodafonecare.[protected]@vodafoneidea.com; but no resolution till now. My number out going facilities got barred.
In this corona tuff time I am in trouble due no income at all and you have sent me a heavy bill, which I am unable to pay. (Hope you can understand my situation)
My bill is very high from past 2 months, I am unable to pay it.
So here I request you to kindly wave off all extra charges except my original bill amount of Rs.297 per month.
Kindly resolve it ASAP so that my service get continue.
otherwise i have to go to the Government public grievance cell.

Best Regards,
Rajeev Mishra
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Aug 13, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 31, 2020
Vodafone India Customer Care's response
Dear Customer,

Hi! As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
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