Vodafone — Prepaid SIM | |||
My SIM [protected] is on pre-paid service. After doing recharge for RS100, the balance was showing -284 and is in blocked status I called Vodafone why my sim is blocked and they said I have to pay 284 to unblock because I have used Roaming Service. I explained them I never activated the Roaming Service for which the company says that it is not for the customer to choose, company by default will keep the Roaming services active and the customer has to pay for that if he keeps the sim inside the handset in switched on condition. This is totally an injustice that the company wants to force people to pay for roaming service even if they dont ask for that. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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