[Resolved] Vodafone Prepaid — Vodafone gprs no longer accessible from [protected]

roquibul7

Address:

Kolkata, West Bengal

Dear sir, with due respect i am to inform you that vodafone gprs is no longer accessible with my xperia x10i though i had done recharge with rs 199, i.e unlimited gprs/month for phone n computer. The last recharge had been done from my vodafone no., [protected] on 25th february this year. But the aforesaid service was no longer accessible from 26th february . No proper reason had been heard from the vodafone gprs help desk.instead, they are assisting with same old childlike guidance, cleared my browsers' cache cookie n providing the same old settings. Therefore, sir, i am requesting you to kindly take firm steps against the uprising nuisance n deliberate negligence of the company, named. Yours, roquibul.

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Dec 5, 2016

Complaint marked as Resolved

Verified Support

Mar 05, 2014

Vodafone India Customer Care's response Hello Sir/Madam,

We've registered your feedback with the Service Registration Number [protected]. Further, our team will get in touch with you by 13-March-14.

Regards,
Vodafone.

Mar 06, 2014

Updated by roquibul7 Plse dont call me for call's shake. First solve the problem then ask me for it. Dont fool the consumer authority or mislead them by any means.

Mar 06, 2014

Updated by roquibul7 Plse dont call me for call's shake. First solve the problem and then ask me for it. Dont mislead consumer forum authority or fool them

Verified Support

Mar 13, 2014

Vodafone India Customer Care's response Hello Sir/Madam,

You were unavailable when our network team called your number from 9***7****3*2 on 13/03/14. We request you to provide an active alternate contact number along with time from Monday to Saturday ( 9:30 am to 6:30 pm ) except for public holidays so that our engineers can get in touch with you to address the concern.

Your Service Request Number:[protected].

Regards,
Vodafone