[Resolved] Vodafone — Problems facing due too poor internet connection | |||
I am a Vodafone customer who uses your network more than 2years, from past four days I am not able to access the Internet.I need a valid reason why I am not able to use my Net Pack, I have paid money for Net pack an then too I am not getting services for which I am paying . Moreover your Customer Care People have no courtesy of picking up my call, I am not fool to call you people thousands times, Nor you people are entertaining me . Cause of your poor services I am facing problems, I am not able to access my mails. If your customer care is not to help then for what are they use off, to just sit on chairs and transfer the call from one department to other . If i don't get details of why my Internet is not working, I won;t think twice to port my number... Was this information helpful? | |||
Dec 22, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 07, 2014 Vodafone India Customer Care's response Hi Deepa, We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1qdQRzW Regards, Vodafone Verified Support Apr 08, 2014 Vodafone India Customer Care's response Hello Deepa, Thanks for your time on call. Please visit your nearest Vodafone Store along with your photo & ID proof for verification purpose. Please send STORE {STATION NAME} TO 111 toll free to get more information on our store details or visit https://www.vodafone.in/pages/vodafone_stores.aspx?cid=mum for the same. If your SIM is damaged, please replace it & charges for the same are Rs.25/-. However, if your SIM card is default you can get it replaced free of cost. Regards, Vodafone Verified Support Apr 23, 2014 Vodafone India Customer Care's response Hello Deepa, Please spare few minutes to tell us about your experience at http://bit.ly/Qx1npA Regards, Vodafone. | |||
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