[Resolved]  Vodafone — Promotional Messages from Vodafone Server

Address:

Mumbai City, Maharashtra

Receiving Promotional Messages from the "Vodafone Server" in my inbox under the garb of service related.

Full DND is active since may, 2013.

Messages started in December before New years, 4-5 of them at a time. I complained to the Customer Care, which asked me to call on the DND complain line, and they each bounce it back to the other. The messages continued even after New years. Frustrated I went to the branch office, they registered my issue, and i thought it was resolved, but the messages have started again.

i have not subscribed to any offers, and this is outright spamming on part of Vodafone to entice consumers.

I request an action be taken in this regard.