[Resolved] Vodafone — Rude Behavior & unsatisfying response | |||
I am using my vodafone number [protected] from last 4 years.I asked for number portability few days back and got a call from extension team to renew my plan, but did not get the same package that was promised to me.Then i again called costumer care but they were very rude to me and when i asked them to transfer my call to their team leader, they refused me to do so.I am very depressed with the cause and need an urgent action against them. Was this information helpful? | |||
Dec 19, 2016 Complaint marked as Resolved Verified Support Mar 07, 2014 Vodafone India Customer Care's response Hello, We would like to inform you that we've forwarded your details to the respective team to check. Please allow us 24 hours to resolve your concern regarding our Customer Care. Regards, Vodafone. Verified Support Mar 08, 2014 Vodafone India Customer Care's response Hello Sumit, We request you to allow us 48 hours more to check your concern regarding Customer Care. Regards, Vodafone. Verified Support Mar 10, 2014 Vodafone India Customer Care's response Hello Sumit, Our relevant team has been appraised of your concern. Kindly allow us 24 hours more to address your concern. Regards, Vodafone Verified Support Mar 13, 2014 Vodafone India Customer Care's response Hello Sumit, We've forwarded your details to the respective team regarding behaviour of the executive & will get back to you in 24 hours for the resolution of the same. Regards, Vodafone. Verified Support Mar 14, 2014 Vodafone India Customer Care's response Hello Sumit, Please allow us time till Tuesday to address your concern regarding rude behaviour. Regards, Vodafone. Verified Support Mar 19, 2014 Vodafone India Customer Care's response Hello Sumit, Your phone was not reachable when we called yesterday. Using the following link, please share an alternate number and a suitable time (between 9AM & 6PM) when you may be reached.http://bit.ly/1fGosuM Regards, Vodafone | |||
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