[Resolved]  Vodafone — Rude Behavior & unsatisfying response

Address:Gurgaon, Haryana

I am using my vodafone number [protected] from last 4 years.I asked for number portability few days back and got a call from extension team to renew my plan, but did not get the same package that was promised to me.Then i again called costumer care but they were very rude to me and when i asked them to transfer my call to their team leader, they refused me to do so.I am very depressed with the cause and need an urgent action against them.
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Dec 19, 2016
Complaint marked as Resolved 
Verified Support
Mar 07, 2014
Vodafone India Customer Care's response
Hello,

We would like to inform you that we've forwarded your details to the respective team to check. Please allow us 24 hours to resolve your concern regarding our Customer Care.

Regards,
Vodafone.
Verified Support
Mar 08, 2014
Vodafone India Customer Care's response
Hello Sumit,

We request you to allow us 48 hours more to check your concern regarding Customer Care.

Regards,
Vodafone.
Verified Support
Mar 10, 2014
Vodafone India Customer Care's response
Hello Sumit,

Our relevant team has been appraised of your concern. Kindly allow us 24 hours more to address your concern.

Regards,
Vodafone
Verified Support
Mar 13, 2014
Vodafone India Customer Care's response
Hello Sumit,

We've forwarded your details to the respective team regarding
behaviour of the executive & will get back to you in 24 hours for
the resolution of the same.

Regards,
Vodafone.
Verified Support
Mar 14, 2014
Vodafone India Customer Care's response
Hello Sumit,

Please allow us time till Tuesday to address your concern regarding rude behaviour.

Regards,
Vodafone.
Verified Support
Mar 19, 2014
Vodafone India Customer Care's response
Hello Sumit,

Your phone was not reachable when we called yesterday. Using the following link, please share an alternate number and a suitable time (between 9AM & 6PM) when you may be reached.http://bit.ly/1fGosuM

Regards,
Vodafone
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