Vodafone — Scam: Money getting deducted in VAS (Telsyn Games / Bcafe Portal) which I never Used

Address:Punjab/India

Vi is deducting money sometimes ₹10 and sometime ₹15 in name of some Value Added service named Telsync Games/ Bcafe Portal, which we never ever activated neither used either. This is un ethical business practise. Customer care is not rechable tried multiple times from multiple days.
Screen Shot of messages attached
We need refund of money deducted and Want this Un approved VAS service to stopp immeditely and don't want them to get activated in future.
+2 photos
Was this information helpful?
No (3)
Yes (32)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted.

Even same happened for me today they have deducted money for bcafe subscription where I have not subscribed.

I need refund ASAP.

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information