[Resolved]  Vodafone — Terrible services

Address:

Gurgaon, Haryana

This is in reference with my vodafone no. [protected], lot of people call me for bill payment of Rs.1098 which stands outstanding as per your records. I would like to bring to your notice that I made a payment of Rs. 2000 after getting waiver of Rs. 800 and this payment was collected by your field executive Sakesh Kumaar after discussion with Sangeeta from your recovery department. She assured me that this Rs. 800 will not show up in further bills but I received a bill amounting Rs.1098 which included those 800 which was waived off and additional 200 which I never used because my outgoing was barred due to non payment. Everytime someone calls me and starts with the same script and ask for payment and I keep discussing the same issue with everyone but no action has been taken so far. I am not going to make any payment, I think I have done the biggest mistake getting associated with you for so long.You people dont understand what customer retention is and what you know is calling number of times and saying the same scripted words.