[Resolved] Vodafone — TV All Channel pack - Fun Store Pack - Activation without permission from subscriber - MOB NO [protected] | |||||
Dear Sir I am a subscriber of Vodafone Mob No [protected]. On 23rd June 2017, I received an SMS saying I was charged Rs. 35/- for Fun Store Pack for my mobile No [protected] which was not requested by me. Today at about 9.11 am I have received another sms advising me that an amount of Rs. 150/- has been debited from my balance towards Vodafone TV All Channel pack which again was not requested by me. Kindly note that these services are being forcibly put on me without even requesting for the same. Despite my advising that I am not interested in these services and without my permission services are being activated. Kindly look into the matter and do the needful at the earliest. Regards Abraham Thomas Mob No [protected] A 602 Rajkamal Apts, Manipada Road, Vidyanagari Kalina, Mumbai - 400098 Was this information helpful? | |||||
Aug 13, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jul 12, 2017 Vodafone India Customer Care's response Hi Abraham, That's not the experience we want you to have :( We will follow-up with you shortly! Regards, Vodafone India | |||||
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