Vodafone — Unnecessy bills, recharge money not shown to account, useless and costly services added without request. | |||
I stared using VI postpaid in Feb 2021 because the Vodafone store manager went adamant to update my number to 4G postpaid, after 2 months when i tried to recharge my number 250/- Rs, it straight went to someone else's number when asked that manager replied that he added my number to a postpaid family pack, that amount never returned, then 456/- Rs he took from me to recharge my number which never happened after 1 week when i asked him about this he picked my call after almost 11 missed calls, he said that i have extra 256/- Rs bill for caller-tune, which i never requested for. moreover even after that i was unable to use internet services saying that i had some bills pending. and now they have audacity to send me a bill of 477/- Rs when i couldn't even place a call in last 1 month. i have no intention of paying anymore cause you guys wont let me use any services anyway, and i am scrapping your SIM i am never going to opt for any VI products you are as incompetent as much as that VI store manager of yours was. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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