Vodafone — Upc cannot be generated as there are subsisting contractual obligations with your service provider

JoshuaNadar

Address:

Ambernath West

I have been trying to port my number to different service provider since vodafone’s network service in our area is close to 0. I have been experiencing a lot of blank calls and call drops, lost lot of apportunities. I have tried requesting by sending the port sms request multiple times but everytime i get this msg stating “ upc cannot be generated as there are subsisting contractual obligations with your service provider”. I have 2 postpaid vodafone numbers under my name. I want to port both the numbers at anyhow.

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

Regards,
Snehal

Jul 03, 2020

Updated by JoshuaNadar I have completed the process from the new service providers end but i happen to understand that vodafone has not validated (Accepted) my porting request yet coz i did not receive the timeline for switch. This is getting annoying a bit, please resolve ASAP.