[Resolved] Vodafone — vodafone is not giving any option to deactivate my postpaid connection

[Resolved] Vodafone — vodafone is not giving any option to deactivate my postpaid connection

S somsankar bhunia

I have a corporate postpaid connection which i am not using anymore & want to deactivate permanently. I have tried sending email to [protected]@vodafone.com but email is getting bounced. I have tried ivr option by calling 199 but there is no option for account deactivation. I have tried vodafone chat service vic but there also i can't find any option for deactivation. It seems that they are forcing me to pay the bill even though i am not using the connection. As a customer i should have an option to terminate my connection. Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Jul 07, 2020 Updated by somsankar bhunia I want to deactivate below CUG postpaid connection permanently. I am not using this connection anymore. But Vodafone is not giving me any option to deactivate the connection. [protected] Verified Support Jul 10, 2020 Vodafone India Customer Care's response Dear Customer, Please be informed that as your number is corporate so requesting you to write the mail to Corporatecare.[protected]@vodafoneidea.com from Authorized Signatory. So we can assist you. Regards, Snehal
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