[Resolved] Vodafone — Vodafone won't solve problems which customer is facing, but instead, block them from contacting customer care

Raaj7

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Sir my number is :- [protected].. Sir actually i have given 4 to 5 complaints regarding network issue and 3g tower issue but they dint solve my problem yet.. So i contacted customer care number for asking the status but these block BLOCKED my number now i cant able to contact customer care.. Sir if i ask them to resolve any problem, thus it block customer care., then why providing service.. Worst service and worst network i ever seen.. Sir please relive me from this problem.. Unblock me contacting customer care and solve my problem sir.. Please give me a call back or feed back regarding this issue.. Thank you

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Dec 17, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2014

Vodafone India Customer Care's response Hello,

We regret to inform you that an immediate improvement in the indoor coverage would not be possible, as currently there is no new network site planned near your premises. However, please be assured that our network team is continuously working towards improving the network. Further, we believe you are now able to reach our Customer Care Executive. Do revert to us if you need any assistance.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello,

Please spare few minutes to tell us about your experience at http://bit.ly/1ieIIdG

Regards,
Vodafone.