[Resolved] Vodafone — waiver of bill

nitinmiglani

from Delhi, Delhi

Address:

Ludhiana, Punjab

because of vodafone mobile connect service i got rs 8400 bill on my no [protected], but after complaint vodafone representative committed me to revert the bill after paying rs 2080, i had paid it but company had disconnect my phone, i have audio recording of communication with vodafone representative, for further contact my no is [protected]

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May 11, 2017

Complaint marked as Resolved

Verified Support

Oct 28, 2013

Vodafone India Customer Care's response Hello Nitinmiglani,

We called on your number but there was no response. Therefore, we have sent you an email at your registered email ID addressing your concern. Kindly check the same.

Regards,
Vodafone Customer Care.

Oct 28, 2013

Updated by nitinmiglani Company has not provide me information about final bill
plz send me sms or call me about bill so i could pay it

Oct 29, 2013

Updated by nitinmiglani vodafone still not revert billl ammount as their representative has committed me .

Nov 09, 2013

Updated by nitinmiglani after many days they r not responding even i sent audio recording on the company email id but there is no response

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Comments

amar9999

from Hyderabad, Telangana

Even i had same problem after wasting my time energy and calls emails...vodafone has waived my amount..but it took 1 month for them to invesitigate and waive my amount..really im disopointed by vodafone services..they still not waived 300/-rs on my another number...

nitinmiglani

from Delhi, Delhi

after many days they r not responding even i sent audio recording on the company email id but there is no response

honey861

from Noida, Uttar Pradesh

Mera bill bhi pichhle 7 months se galat as raha h help me

Pramod khatana

from Delhi, Delhi

As per my billing cycle my bill was 4200 for three months. I recieved a call from vodafone and they give me a waiver of 2200 rupees. After it I paid the rest amount of 2000. But from next month the amount of 2200 was added to my next billing cycle.My mob. no. is [protected]

Tasniem Nagaria

I am using Vodafone for 12 years now & its been 12 years is ever since Vodafone came to India. However, I am very unhappy with Vodafone's integrity issues. They loot customers by increasing their credit limit without their permission every month. I had agreed for a credit limit of INR 2100 and they increased it to INR 9000. I have written several emails to them explaining my financial difficulties and have requested them to wave off a certain amount of my bill but they have not done anything about it!!!

I am really unhappy with vodafone and will have to start using a new number with a new simcard from a company that values its customers more.

Vodafone number: +91 [protected]