[Resolved] Vodafone — Wrong Bill and Harassment. | |
Vodafone Idea had applied VAS charges of INR 845 + taxes which is close to INR 1000. This service was not opted by me and was automatically renewed by Vodafone on 22nd July. Since 23rd July I have been following up with Vodafone to remove the charges (which was a cepted by the customer care representative). I had been following up via emails (sent 8-10 reminders), 7-8 Tweets, review on Facebook, However till date nothing is done. Got a message yesterday (after almost 45 days on 2nd sep) that the issue will be resolved before 1345 hrs on 3rd Sep. Guess what, , they barred by calls and internet services. Really frustrating. I am looking for my refund and an apology and I have already opted for porting network. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Sep 06, 2020 Vodafone India Customer Care's response Dear Customer, As per our records, Rs.999 was credited to your account. For any further assistance, just let us know and we will be glad to help. Regards, Snehal | |
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