[Resolved]  Vodafone — Wrong customer service

I am trying to make my number from postpaid to prepaid for the last month but unable to. The request is getting rejected and the billing is also too much i have not used my number but so much bill to special number is there. I am not able to pay. Vodafone staff is not listening to my request i am telling them i have not called on any number. This is wrong. I am getting harass
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Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our records, on 7 July 2020 reversal of Rs.295 was processed against the service request number 3-[protected]. For any further assistance, just let us know and we will be glad to help.

Regards,
Snehal
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