[Resolved] Vodafone — Wrong deduction of balance for never asked VAS

[Resolved] Vodafone — Wrong deduction of balance for never asked VAS

P PranavKD from Indore, Madhya Pradesh May 18, 2022

Today (18th May, 2022) I received sms from VZ-ViCMS for deduction of Rs 20 for FUN PORTAL access which I never opted for. Similarly they deducted Rs. 25 for Contakt Gaming service on 9th of May, 2022 which also I never opted for. When I am calling to their customer care number, it says mobile network not available. I can see full network and use my internet service also. This is fraud from their end. I want my Rs 45 back. I am using this network since 2017 but seems like i need to port my sim to some other network provider if Vi robs their loyal customers like that Was this information helpful? No (0) Yes (0)
May 21, 2022 Complaint marked as Resolved Atlast, after trying again and again, I was able to get connected with their ciustomer care representatives. They refunded me whole amount in 2-3 days Vodafone India customer support has been notified about the posted complaint.
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