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[Resolved]  Vodafone — Wrong deduction of balance for never asked VAS

Today (18th May, 2022) I received sms from VZ-ViCMS for deduction of Rs 20 for FUN PORTAL access which I never opted for. Similarly they deducted Rs. 25 for Contakt Gaming service on 9th of May, 2022 which also I never opted for. When I am calling to their customer care number, it says mobile network not available. I can see full network and use my internet service also. This is fraud from their end. I want my Rs 45 back. I am using this network since 2017 but seems like i need to port my sim to some other network provider if Vi robs their loyal customers like that
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May 21, 2022
Complaint marked as Resolved 
Atlast, after trying again and again, I was able to get connected with their ciustomer care representatives. They refunded me whole amount in 2-3 days
Vodafone India customer support has been notified about the posted complaint.
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