[Resolved] Vodafone — Wrongly charged, Unethical behaviour by representative
J
jj280
Hello, I put my number in safe custody and paid Rs.150 for 3 months. I was told that I would not be charged any more in the 3 months. However, I am still being charged Rs.300-400 every month. When I visit the store, they accepted fault and said they would reverse it but still haven't done yet. When I call customer service they talk rudely and say that they will not reverse the charges. This is a very unprofessional behavior.
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Aug 5, 2021
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2020
Vodafone India Customer Care's response Dear Customer,
As per our records, Reversal of Rs.259.6 is processed against the service request number 4-[protected]. It adjusted in your forthcoming bill.
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