Volercars — regarding fraud services of the company(voler car private limited)

Address:	Marathahalli, 560037
Website:	www.volercars.com

Hi Friends,

My self praveen and here by explaining how i got cheated by voler cars(VOLER CAR PRIVATE LIMITED). I booked a car from voler cars in bangalore for two days and i had paid the amount of rs 7300/- for two days. The car was delivered to my location by a driver who doesn't have Driving licence also. Once the delivery guy reached my location the customer service guys are started creating nuisance that they want original passport or Driving Licence which they will return after delivering the vehicle, As a customer i had never seen this type of rules and rejected there demand. For almost 2 hours discussion they had taken back there vehicle. As a customer i demanded my refund and asked the executive that i have no trust on you guys please pay and take away the vehicle. for almost 3 hours of discussion because of my busy work schedule i asked to leave with car after promising my refund by online. After couple of days i called up customer care service on my refund they are telling that due to misbehaviour with delivery boy they won't refund the amount. I Haven't seen this type of rules before. They are blackmailing us do what ever you can do. On more thing they can scold customers what in return we have to stay claim as per there policies. No response from customer care, they are disconnecting the calls frequently. As a customer if i missbehaved they can lodge a complaint in local police station but they won't do that. They want a reason to cancel customer trip and they are waiting for a reason not to refund the customers money. I had checked with lot of reviews in google regarding the same. Every customer had faced the problem and they are looting money from middle class peoples. Please be alert on this company services.
Thanks
Praveen Kumar