[Resolved] Volkswagen India — About my complaint filled during April 2020 not settled yet | |||
To The manager Customer care Volkswagen india Ref: complaint regarding cheating of volkswagen dealer m/s success automobile bhopal Dear sir / madam, We have booked a car volkswagen vento highline plus on january 21, 2020 by paying an amount of rs. 40, 000.0 / (Forty thousand only) with the commitment of dealer that they are going to provide us next day requested car. But they are not able to provide almost a week any type of vehicle. We love vw brand and currently we are the owner of 2 vw polo, 1 vento tsi highline plus and 1 skoda kodiaq in our company. Then i have requested them through a email for the refund (Attached email) after several reminder they they have refunded us on february - 22, 20 Only an amount of 34200.0 after deduction of rs. 5, 800.0 saying this is all deduction for their service charges. It is totally cheating with the customer and fraud by a world famous brand volkswagen, issue has also tweeted volkswagen india (Handle) with #volkswagen to notify your other customers, also posted on facebook pages and many whatsapp groups people to know. Requesting you kindly direct your concern dealer immediately to balance amount otherwise we will file case to the consumer forum within 15 days. (Attached all ref documents) Kind regards Rakesh s kushwah Ceo & managing director Feedsco india (Pvt) limited www.feedsco.com contact details: [protected]@feedsco.com, [protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 12, 2020 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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