[Resolved] Volkswagen India — about volkswagen poor services & harassment customer.

tarang zaveri

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390002

Hello, i am customer of volkswagen. Before 15 days ago i have an accident. After that i have kept my car to volkswagen showroom. I have an icici insurance with extra premium of my car bump to bump. Volkeswagen told me that we have not tie up with icici bank so its not possible for cashless. But icici told me that we will do cashless so dont worry. But when my car is ready on that time volkeswagen told me sorry for cashless and icici told me we will do cashless. But customer is irritate between volkswagen & icici bank. Icici supporting customer but volkswagen not supporting customer & also very poor services. Still date i dint got my car due to payment cuz volkswagen didnt accept the cashless.2/8/2017. Contact number - [protected]

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Sep 20, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in