[Resolved]  Volkswagen India — Ameo Complain

Address:

Jabalpur, Madhya Pradesh, 482001

Dear Sir,

I have purchased Ameo On 14th Oct 2016 (Friday) from Your Jabalpur showroom and it was having some issue with its sound system and they were not able to start it (due to some code issue ) and assured me that i should take the delivery and they will get it rectified on the second day.

Yesterday (Saturday) i called twice and talked to the manger Mr. Saleem he assured me that it would be rectified on Sunday since Saturday being an holiday.

When i called today (16 Oct 2016 ) he twice assured that he is getting the things done and get it rectified today but in the evening when i said i will mail it to the company i received a call from some service guy their that it may take a weeks time to get it rectified as the same has been told to them by company.

Fail to understand why fooling customer and why the faulty vehicle delivered to me.

I am feeling cheated and all my excitement of buying a new vehicle is vanished.

Thanking you in anticipation that my mail won’t fall on deaf ears and an action would be taken by either getting the sound system rectified/ replaced or getting the whole vehicle replaced.

Regards,
Tarvinder Kaur Suri
M -[protected]
tarvinder.k.[protected]@gmail.com