Volkswagen India — Assessment report for volkswagen mh-01-bg-8376

Address:

Mumbai City, Maharashtra, 400009

I am working with Mahindra & Mahindra Ltd as Dy.General Manager in Kandivli (east)Mumbai 101, would like to inform you through this letter that, I was driving my Company provided vehicle bearing registration no MH-01-BG-8376 VOLKSWAGEN VENTO. The same had met with Fire Accident and the complete Vehicle was burnt on 29.11.2015. The Vehicle was lifted and sent to Volks wagen pune (BU Bhandari) for assessment . it was informed that Volkswagen Service / Customer care team will inspect the car & submit report. but till date I have not received the report. I am unable to proceed further for insurance claim as our Insurance is asking for final assessment report from Volks wagen . Need help to get the report at the earliest, it is almost 8 weeks and no response
Please look into and inform concerned to submit the report.