Volkswagen India — Bad Experiance after purchase ur car

Address:

Lucknow, Uttar Pradesh

I had purchased the car model volkswagon Vento 1.6 CR(MT) Highline diesel model on 26 March 2012 from Viraj distributor Lucknow. The Reg. No. is UP32 ED-2200. I had always service the car timely in your service centre Viraj Distributor. When I thought to purchase the car only one name come in my mind volks wagon because its knows our best service and durability. But I was wrong after purchase the car I have faced many problems from the car and its service providing Centre. I am giving some reason which makes volks vogon the worst car in India. • First problem started from February 2014 in my car is engine oil leakage. And I had taken the car in service Centre Viraj Distributor. Service Centre- He saying that Engine oil leakage from injector and have to change all four seal ring. After that he changed the all four seal ring. (Invoice Number-SIP100617) • Second time create again same problem on 9 Sep 2015 than I had taken car to service Centre ( Viraj Distributor). Service Centre- Now again he saying that Engine oil leakage from injector and have to change three seal ring. After that you will not face this problem in future and he changed the three seal.(Invoice Number-SIP104132) • Third time create again same problem on 10 March 15 then I had taken car to service Centre ( Viraj distributor). Service Centre- Now again he saying that Engine oil leakage from injector and have to change two seal ring, and ensure that you have not face this problem in future and he changed the two seal.(Invoice Number-SIP108265) • Fourth Time create again same problem on 08 April 15 this time we face a serious breakdown and my car not move to anywhere than I take a RSA facility to reach the car in service center, He changed again the four seal ring and handover the car on 11 April . Few days later I was going to lucknow to Aligarh with my family on 17-April and the car stopped on the way than I taken the road side help and they taken the car service centre( Viraj distributor). Service Centre- Now he saying again that Engine oil leakage I think we have to change tapit cover and they ensured that this problem will not occur in future. But he said that time this part is not availed in service centre pleases give some time. (Invoice Number-SIP109012) Now the current status my car in Service centre last 5 days. My First Question WHAT IS THIS. ( If I had made a mistake purchasing your car) My Second question- Why the service centre did not tell to changed the tapit cover at the very first time, why they wasted so much money and time. My Third question – Have you any TAT to ready the car in service centre because your service centre used to keep the car many days. My Fourth question- Do you have any solution to this problem. All the bill copy and touché copy are attached. I am waiting your reply……. Yadram Singh [protected] [protected]@gmail.com