Volkswagen India — car not started

Address:

Moradabad, Uttar Pradesh

My car No. up38 6345 not started on 29th Sep. 2013 at my home town Sambhal which lifted on 30th Sep. 2013 Sambhal to moradabad at your service center Workshop & showroom at Moradabad, who inform me that the EGR system and self damaged, but your service center not repair my car and say you should pay Rs. 20, 000/- for repair, and staff also misbehave with me. we make my complaint to Mr. Suraj at 2:00 PM from your showroom but he did not registered my complaint again we make complaint on 18th Sep. at 11:00 am on toll free no. CAL 37035 but no response till date. So you are requested to please order to your staff to repair my car free of cost otherwise i will take legal action with your company. because i am paying 1500/- per day taxi rent. my ph. no [protected] my mail id [protected]@yahoo.com