[Resolved]  Volkswagen India — Complaint regarding non responsiveness towards my volkswagen polo car

Address:

629002

Sir, Iam Sirajudeen from and Nagercoil and I own a Polo car registered under TN74 AD 6250 . On 4/11/2015 my car met with an unfortunate accident and the engine got repaired. On the same day the vehicle was towed to Triunelveli Volkswagen service station. The service station along with the Insurance company had given me an estimate of 4, 50, 000 for availing a new engine. But, as of now, the service station claims to have gotten a half engine to minimize on the insurance claim and I have not yet received my vehicle.It has been more than two months since the vehicle was towed. The half engine has been acquired and the service station has been working with it for more than a month. There seems to be problems continuously arising in trying to fix the half engine with my vehicle. The fact that the promised replacement of engine is unavailable and only a half engine that is very problematic is only available makes me worried and unsatisfied about the performance and safety of the vehicle. And inturn the safety of me and my family. So, kindly pay attention to this issue and inform me about what can be done on this regard. Cell#[protected]. Gmail. [protected]@outlook.com Thank You.