[Resolved]  Volkswagen India — Due to manufacturing defect of flywheel in vento highline car which is not removed by company since 10 october 2016

Address:	Allahabad, Uttar Pradesh, 211011
Website:	volkswagen.co.in

H. v. shastri, advocate, high court allahabad
[protected]
Email : [protected]@gmail.com
I, purchased a vento high line car manufactured by volkswagen company from their dealer m/s pooran motors pvt. ltd., allahabad. this car is bearing the reg. no. up70 cz 3095.in the first week of october 2016 the car started a sound in the engine, which was checked by the dealer on dated[protected] and they suggested to me that car should be left at showroom as it is manufacturing defect, therefore, i left my above noted car at showroom on dated[protected] and the workshop superviser / manager assured me that the defected part will be changed / supplied by the company and the car will be ready within 10 days.
While contacted to authorised work shop (allahabad) on 20 october, then the authorised work shop supervisor told me that your car is not ready till yet because the necessary part is dispatched / send by the company and further ten days time seeking for repair. and will be given to me before divali. but the workshop did not given my car even after the passing of 20 days upto[protected].in these circumstances i made a complaint to customer care of volkswagen co. on dated 10 november 2016 which was registered as complaint no. ccr 72211, inspiteof the complaint registered by me through telephonic call. but the above company did not paid any heed to resolve the problem informed by me. thereafter so many calls were made to customer care, but the result is zero till today and my valuable car is still in the workshop of authorised dealer of volkswagen at allahabad. the company is not paying any heed on the complaint or the telephonic calls.
I think after sale service of the volkswagen co. is worst in the world and having the manufacturing defect.
Replace my car with new car of the same model.