[Resolved] Volkswagen India — frequent failure of abs sensor in my vw polo gt 1.2 tsi | |||
Recently vw service centre at mangalore (Bharath service centre, adyar, mangalore) replaced (According to their advisor) rear-wheel abs sensor after i complained of abs and tracking symbol display on the dashboard. To my surprise, service centre does not give any record or receipt of what sensor has been replaced as the vehicle is under warranty. Unfortunately, yesterday, the same problem recurred with a dashboard showing abs and tracking symbols. Mangalore vw service technician says, because of coastal weather, the abs senor malfunctions in mangalore! Very unprofessional reply as there are many other automobiles plying in mangalore city including many of my office colleagues where not even once abs sensor has malfunctioned for other brands.in that case, vw cannot sell in peninsular india as india's coastal line is quite long and vw cannot sell cars in chennai, bombay, vizag, cochin, chennai and all together coastal cities? If it is true, i feel this is a serious design snag as the abs sensors keep failing frequently for the above models. Either the abs sensors used are of questionable quality or it is not protected duly against environmental degradation. I am afraid how many more senors i need to replace which costs rs. 4500 to 5000? Was this information helpful? | |||
Dec 31, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Nov 30, 2019 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in Website www.volkswagen.co.in | |||
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I'm told by the mechanics of the agencies and outside garages as well during colloquies that the ABS sensors are unsuitable for our weather. Those Toyotas have been used in much more adverse weather conditions and have created problem not even once.
I wonder what is wrong with your cars and wood look forward to your response /advice.
Joseph Michael, +[protected], [protected]@gmail.com