[Resolved] Volkswagen India — mishandling car at service

b v chavan

from Rahimatpur, Maharashtra

Address:

416122

I mr bhausaheb chavan from kolhapur maharashtra give my ameo car mh-09-eg-5770 for accident repair works to unique automobiles (Kop) pvt ltd. It time of submit car, all car check by representative and give me repair order on 17th aug 17. After repair work done by them they call me on 24th aug and give my car. At time of taking car i observe that there is damage marks on left side back allow wheel. Which was not at time of my submission on 17th aug.

I complaint about it to servile dept but they not ans properly and not accepted there mistake and mishandling car.
And also not ready to give compensation about that

So please take this issue seriously and do needful

Waiting in time and good supervises as promises at time of purchase car

Thanking you
Chavan b v
[protected]
[protected]@gmail.com

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Nov 13, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

Volkswagen India Customer Care's response Dear Sir,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
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E-mail customer.[protected]@volkswagen.co.in.
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