Volkswagen India — Miss guidance and lack of support of executives in showroom

Address:

Mysore, Karnataka, 570017

Volkswagen polo
Ka 09 ma 5273

The above said vehicle met wit an accident out of state(Tamil madi) when v had been for trip. As only ladies where there and thought the damage is minor for bumper v got it ready thr in a near by gauge and reached Mysore but later as soon as v reached v gotta kno tat vehicle is damaged in deep n took to nearby showroom in manglore road Mysore (pls do get more details from showroom)
At time of checking when vehicle was dropped to showroom 2.5lak was the estimated amount said but later when the insurance company refused to give claim showroom management said the estimated amount as 3.5 to 4lak is this fair??? The vehicle was insured at bajaj insurance company as forced by the showroom management itself now there is no support from showroom as well as insurance company.. pls do the further needful and solve the problem as earliest vehicle is in showroom since 4months

WAITING FOR YOUR RESPONSE

Thanking you
Sowbaghya
[protected]