[Resolved] Volkswagen India — Not a durable product | |||
I bought my VW polo on 8-Apr-2015 and very recently second service was completed. Engineer's suggested to make a software upgrade for which i accepted, and after that i experienced few changes while driving, and the main issue that i noticed was, at slow speed the car was indicating me to shift to higher gear. Now, within a month after the upgrade the battery of the car is down and the car wont start. VW mechanics said that the battery is weak, which i am more worried off because any battery should work for at least 4 years . my old car which i still have is Hyundai i-10 at the first time i changed the battery was after 4 years. I think, either the software update has made the battery weak or the product that you have given me is not upto the standard. i want a solution to my problem so iam writing here . Was this information helpful? | |||
Jun 15, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support May 15, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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Car no UP 32 DR9888.