[Resolved] Volkswagen India — pirelli tyre side wall bursted

AbhilashIITM

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560102

Vw recommend pirelly tyres, why???
4 months back i changed all my tyre to pirelli based on vw's recommendation.
My tyre got busted during a long travel. It was not in a repairable condition.
Went to vw for changing it as its in unconditional warrenty.

After long argument with them, i had to pay 20% for the cost of it.

Not sure why i payed this money. Even vw guys also not able to explain. If they talking 20% for wear, then i dont think there is a 20% wear on it.

I have been hearing many cases of pirelli tyre like this. I think this tyre is not suitable for indian road.

Please go rather with mrf tyres which is costing only 3200rs. Where as pirelli cost you 6200rs.

Just a question to vw, for what basis are you suggesting this tyre to vw after sales if you are not putting this tyre for a new car.

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Nov 16, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Volkswagen India Customer Care's response Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care - Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)