[Resolved]  Volkswagen India — poor service by delhi east sahibabad service centre

My car dl 14 cd 1057 is in delhi east service center from last 3 month, they are not able to repair it and always they give me wrong commitment. No one from staff have been call me to update the status every time i have to call them and asked for the status.

Now staff are not pic my phone call, i am really frustrate with this services. Please help me to get rid of this issue and make some urgent action on this against this service center.

My contact number is -[protected]
Email: [protected]@gmail.com

Regards
Shobhit saxena
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Jan 9, 2018
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Comments

HR26CB7937 - after 4th service at Karnavati Ahmedabad vehicle has so many issues and no one can give proper response even workshop manager also don't want to meet us. They changed the software after that all problem occurs.

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