Volkswagen India — poor service // no proper communication // service centre is mainly concentrating on spare parts sale

Address:600058

Dear sir / madam, on[protected] only i have completed my car yearly service in m/s. Abra motors, ambattur, chennai-600058. Within 2 months the service centre is again gave a list of items to be changed. I want to know that what service done at the time of yearly service? Moreover this is the 2 nd time i am missing my car accessories while servicing (Last time reverse horn, this time one wheel cup-driver seat back side wheel). There is no proper communication about service or any issue. I am attaching herewith the bills related to september 2017 service and current list gave by the company (Item no 5, 6, 8 to 20). Nearly for a cost of rs.20000/- expecting your solution in this regard. Thanks and regards, m. Murugan, [protected] ([protected]@gmail.com)
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Volkswagen India customer support has been notified about the posted complaint.
Dec 04, 2017
Pratikkuntawala's response
Dear sir

I am suffering from last 3 months and I call you on Custmercare around 10 to 15 time but no one cayn solve my problem so please call me my mobile number [protected]
Pratik Mahesh Kuntawala
Car number MH 48 AK 9288
Complain number CCR104469

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Complaint comments 

Comments

Dear sir

I am suffering from last 3 months and I call you on Custmercare around 10 to 15 time but no one can solve my problem so please call me my mobile number [protected]
Pratik Mahesh Kuntawala
Car number MH 48 AK 9288
Complain number CCR104469

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