[Resolved]  Volkswagen India — Reg. Claim No. 4852 of Vehicle No. HR51 AT 4370 - VW Store screwed up the insurance claim

Address:

Faridabad, Haryana, 121008

Hello VW India,

Recently i have taken my POLO CAR to your Faridabad workshop after a minor accident. I have submitted all the documents related to ownership, DL and policy.

Workshop manager entered a wrong details of my DL, however, insurance company initially approved the same for the works, however, not releasing the DO now.

First, its a mistake by the Service center and secondly by the Insurance company.

Now, as a customer, i am not getting delivery of my car and it is 22rd day today (the car reached the body shop on 31-May-2016)

The game blame between the Bajaj Insurance and VW is going on and i am getting harassed and facing problems. Almost Rsl 15000's direct financial lost so far because of this.

In case we are not getting my CAR within next 2-days, we will got for a live Strike at the workshop and will block all business activities. Further, we will invite the media as well.

Please get into this issue and organise to release my CAR on an urgent basis latest by Friday 24th June, 2016.

Shairly Shaji
Faridabad
[protected]