[Resolved] Volkswagen India — reg my new car | |||
I purchased wogesvagen ameo highline AT diesel 2.5 months back driven 3500 kms while driving in watrelog car got stopped on 10 th aug 2019 then called for roadside assistance after 2 days car got shifted to near by wv service station mysore on 12th august 2019 they told repair will cost around 7.5 lacs then called to tirupati wv service station(PPS MOTORS) they told took car to tirupati because you purchased car at tirupati so asked for arrange toying to tirupati then car got shifted to tirupati on 15 th aug 2019 then till 19 morning my self called to insurance people for status that insurance bharathi axa general insurance person told it wont cover in insurace because while doing insurance at the time of vehicle delivery they didnt covered any riders so for the mistake of PPS MOTORS WOGESVAGEN people i have to pay for repair..going to file cases on wogesvagen (if vehicle enter into water log it is an emergency should open engine and make dry and again put oil and should be done atlest in 24 hrs but road side assistance took 2 days) going to file case against PPS MOTORS (neglected in doing insurance not covered riders and failed in informing and arranging surveir and should take necessary measure because it is flood vehicle but till 22 nd nothing was done except arranged for primary survey ..)sent lawer notice and informed to bank (car in sbi loan) so my advice dont take wogesvagen cars not at all a good option and better dont take cars from PPS MOTORS..Because irresponsible people and while taking car or byke see all riders sholud be covered..Dr aniradha vijaykumar Was this information helpful? | |||
Sep 24, 2019 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 24, 2019 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in Website www.volkswagen.co.in | |||
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