[Resolved] Volkswagen India — regarding rsa. against vehicle no. up 32. hy oo45

JPSS INFRA

from Haridwar, Uttarakhand

Address:

Lucknow, Uttar Pradesh

Regarding above vehicle no i was coming back from hardly on 3 january. Suddenly due darkness i was crash a big dick and my both right side tyre burst. My family members with me.. Then i call road side assistance then he assure you are covered and we contacting you after some time. Then he call for google location. After that they said after toe we will provide you taxi services then i request i am with my family and here is no one then said you send me photograph of your both burst tyre. Then i fell helpless realize he does not want to provide services. But it is not fair...

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Sep 21, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India