[Resolved] Volkswagen India — volkswagen bhopal service centre

SikandarJ

from Rajkot, Gujarat

Address:

Bhopal, Madhya Pradesh, 462013

Hi,

The vw bhopal service centre has been very disappointing. Last time i gave my car for repairs, it took them over 35 days to fix the door and it still had problems. This time they kept my car for 6 days and sent it back without any repairs. They also broke my number plate and switched off their phones after that. Mr. Javed and mr. Pathak at the service centre have been constantly lying to me. Please try and help me out here. I also own a honda and a suzuki, but i've never ever faced such a problem before.

Thanks
Sikandar

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Mar 17, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.