Volkswagen India — Volkswagen Jetta 2012 August model KA 51 MD 2323. Spare parts problem | |||
I have purchased the above model in the year 2012august. With in the 24month one door lock got spoiled. Volkswagen got it replaced. After 24 months second lock got spoiled . Since warranty is for only 24 months I got it replaced by paying the cost for the same. Now again the third door lock got spoiled. Now I am worried even the fourth door lock may also get spoiled. When enquired at the Hosur Road show room Bangalore, they say that the warranty is for only 24months. Is it Volkswagen cars meant for 24 months life. I doubt honestly that the car was fixed with defect locks. Now shock of the car is that coolent pump gone and because of this some connected belts also gone due to leak of coolent. I was told the cost for replacement is around 25000.00. Again is it that the warranty of Volkswagen car life itself 24months or is fitted with defect parts. I am confused and please clarify the same. If it's defect spares I would like to request the Volkswagen company to replace the same defects and compensate me monetarily. I am having and driving car for more than 20 years having used Maruthi and Honda models. When I upgraded I thought German engineering is the best and fell for 6th generation Jetta model. Having driven more than 4Lahk kilometre with various brands I have not come across this kind of problems. Kindly help in getting the problem solved. Regards Sivakumar. KA 51 MD 2323. Bangalore. India. Was this information helpful? | |||
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