Volkswagen India — Volkswagen Jetta Comfort line Car Turn Out To Be Nightmare

Address:

Thane, Maharashtra

Volkswagen Jetta Comfort line Car Turn Out To Be Nightmare Sad story of my new car, I bought it in November 2014 & I realize that big names come with bad product also, but now it’s too late for everything. This is my humble efforts to save other people’s money that might be planning to buy the same . Car is life threatening form day one I parches from Global Galleries (Thane) INDIA, till today no one able to solve this manufacturing defects. Suddenly at any stage clutch get struck in between position & doesn’t come out until & unless you pull it out with hand force. It putting life of all people who is inside car in danger. In panic anything can happen from parson who is driving the car because on that instance heavy clutch plate burning smell come inside the car (this is due to Volkswagen Germany perfect design wow). When try to apply breaks it make big noise from wheels & it’s random you never know which wheel will buzz (again this is due to Volkswagen Germany perfect design wow). This is all about the perfect car from Volkswagen Germany, Now few words about the dealer M/S Global Galleries Pvt. Ltd. THANE (INDIA). Up to selling this car with my down payment all is well with this dealer, you can say 10 on 10 points. They deliver me a car with cabin light knob broken, they replace it after 15 days that to be with several phone calls. Month back I send my car with all this faults to said dealer for few dents on my car (line dent about 6 inches on driver side both doors & small dent on rare remaining door plus one dent on running board rare side), so as advise by dealer I clamed my insurance with M/S Future Generali Insurance, they are very happy to pass my claim & I realize one more thing that Global Galleries & Future Generali Insurance Company got very good understanding between them for making money. They charge me approximately Rs.27000/‐ out of that I only paid around Rs.3500/‐(in future they are free to hike my premium). When I ask clarification for this bill they told me they repainted all three doors with running board, I am still wonder about this bill (is there any control of Volkswagen India on their dealers? Or its money making racket between insurance company & dealer?) But still this was not end for this story. I got my car back with all those problem I said above & they add one more hell to it that, 3 doors look different with respect to rest of my car (my car color is pearl black & now 3 doors are black). Before it was just a faulty car now I lost the look also, what kind of professional dealer is this? Now I am speech less with Volkswagen Germany & with this professional dealer & feel like I lost my Rs.2000000/‐(32000 US$ Approximately.) on road cost for this . I will be glad if this information helps to saves the money who planning to buy this car. Victim : Nikhil Vagal MH 04-GM5341