Volkswagen — sub: complaint- volkswagen vento - compensation claim- requested reg

Ref: 1. Invoice number PLD000158 Dated 10.04.2019

from KUN Capital Motors pvt Ltd Chennai

2. Invoice number PID 902283 dated 03.08.2019

from Ramanicam Pvt Ltd Tirunelveli

3. Invoice number P1A1905111 dated 25.09.2019

from Ramani cars Pvt Ltd Madurai

4. Invoice number P1A1901878 from the star cars Pvt Ltd Pondicherry

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I have purchased two Volkswagen Vento car from Thiruvananthapuram showroom during the year 2011(Reg no TN 75 7788) and Tirunelveli showroom during the year 2015(Reg no TN-75 T 3294). I have repaired my car with Registration number TN 75 7788 on 09/04/2019 in Chennai at KUN Capital Motors Pvt Ltd for the complaints of injector with a cost of Rs 32389/- After two months on 03.06.2019 the same part and supporting part replaced with same complaint at Ramani Cars Pvt Ltd at Tirunelveli with a cost of Rs 65106/- (Rupees sixty five thousand one hundred and six only). They did not inform and claim the warranty. After two and half months on 28.09.2019 I and my wife was traveling to Chennai a complaint arose due to the injector was not fixed properly which is purely due to the carelessness of work done by Tirunelveli showroom. So my car repaired at Ramani car Pvt Ltd at Madurai with a cost of 34452/- (Rupees Thirty four thousand four hundred and fifty two only). On the way of Chennai nearby Villupuram at Midnight 2 A.M again the car had breakdown for the Fourth time within five and half months. I am aged person of 63 years and along with my wife aged 57 years in that midnight four way road, darkness and without and human being vicinity had suffered a lot in the road because of improper and carelessness work done at your canters at Tirunelveli and Madurai.

Then again after informed Pondicherry the Star service Pvt Ltd through my son, they came and pickup my car again repaired the same complaint with a cost of Rs 36, 317/- (Rupees thirty six thousand three hundred and seventeen only)

I have paid an amount of Rs 1, 68, 264/- (Rupees one lakh and sixty eight thousand two hundred and sixty four only) towards replacement of injector with the supporting parts and suffered a lot of mantle stress and agony due to your carless and improper service at your service station. Hence I want you to refund the amount of Rs 1, 68, 264/- spend me and pay me sufficient compensation for the difficulties faced by me due to your fault.