Voltas — 1.5 ton split ac | |||
I recently (18 apr 16 ) purchase a split 1.5 ton ac which is not working properly and against it i complaint to customer care on date 7 may 16 for the same they assure that 48 hrs your complaint will be attend and rectify but till date( 13 may 16 they will close my complaint without attend the my place. now they told same thing with new complaint no. 07 may 16 Complaint No. [protected] aurthorised person for service- Pooja Electronics bijnor contact [protected] 13 may 16 they closed my complaint automectically and when i call they generate new complaint no. [protected] what a services given by voltas never suggest anyone to buy such a low service company. rakesh Was this information helpful? | |||
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Voltas customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Ranjan Mohan Rawat,
As per our system your call belong to MR Jagdish Rawat, Area Kisanpuri Kotdwara UK. Mobile [protected],
Dear Sir, our engnieer Mr Ravi Saini. [protected] visit at your home with in 3 days.
as per engineer remarks gas leak from outdoor due to WRONG INSTTALATION.
which was done from dealer end not from Service center.If you will tamped your set from local so how you can accept for Free FOC service.
You are not approved service estimate so how can service center repair your set.
Pooja Electronics, Voltas Service Team, Bijnore Up
pooja.[protected]@gmail.com
[protected] / [protected]
As per our system your call belong to MR Jagdish Rawat, Area Kisanpuri Kotdwara UK. Mobile [protected],
Dear Sir, our engnieer Mr Ravi Saini. [protected] visit at your home with in 3 days.
as per engineer remarks gas leak from outdoor due to WRONG INSTTALATION.
which was done from dealer end not from Service center.If you will tamped your set from local so how you can accept for Free FOC service.
You are not approved service estimate so how can service center repair your set.
Pooja Electronics, Voltas Service Team, Bijnore Up
pooja.[protected]@gmail.com
[protected] / [protected]
Voltas Customer Care's response, Sep 16, 2016
Verified Support
Voltas Customer Care's response, Dec 23, 2016
Verified Support
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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As per our system your call belong to MR Jagdish Rawat, Area Kisanpuri Kotdwara UK. Mobile 9760880350,
Dear Sir, our engnieer Mr Ravi Saini. 9927504902 visit at your home with in 3 days.
as per engineer remarks gas leak from outdoor due to WRONG INSTTALATION.
which was done from dealer end not from Service center.If you will tamped your set from local so how you can accept for Free FOC service.
You are not approved service estimate so how can service center repair your set.
Pooja Electronics, Voltas Service Team, Bijnore Up
pooja.nivesh@gmail.com
1800455 4555 / 8126770771