[Resolved]  Voltas — 1.5 ton window a/c compressor defective

Address:

831013

Complain lodged vide complain No-[protected] on 30.06.2018.Mechenic visited same day and declared that compressor is defective and M/C is to be taken to service center for compressor replacement as compressor is under warranty/C purchased date verified as April 2016.
Service center called up and asked to pay a sum of Rs.4600.00 against the replacement of accessories of compressor. Since compressor is under warranty, I have decline to pay .After that every day I used to get a auto generated message to cancel the complain as customer is not responding.
For me it is difficult to digest how come a Tata Group company can indulged in such a fraud who claims words most ethical company. Secondly which type of warranty is this where you need to pay against compressor replacement.
Till now M/C is with service center and without further update.Kindly advice whether I should move to police station for lodging FIR against service center or consumer court against voltas company to settle this.

Or I shoul