[Resolved] Voltas — ac installation and demo

Kuldeep2612

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	Tata Cliq

I have brought Voltas 1.5 ton- 3 Star Window Ac from Tata cliq on 12th may. The product delivered to me on 18th May but i am still waiting for installation and demo. Its more than 5 days but i have no updates on it. I called many times to Tata cliq customer care and they told me its pending from voltas end and then i called Voltas customer care and they informed me that they did not receive any request of installation.Its very depressing that I have product in my home but i can't use it.

Thanks,
Kuldeep

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Jul 2, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Voltas Customer Care's response Dear Kuldeep,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 01, 2018

Voltas Customer Care's response Dear Kuldeep,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team