[Resolved] Voltas — ac not working properly after being repaired for 6-7 times | |||
I bought 1.5 ton 3 star voltas ac from reliance digital in apr 2014, from there on its pcb has been issue, it has been changed and repair for around 6-7 times by voltas but still yesterday again issue arised. I have been informing voltas that this seems to be a machine issue as this issue is occuring every 3 months but they are not responding in good way. I asked them that please see previous complaints but they are saying if product is not in warranty we can't do anything. Last time i got the pcb repaired from them even by paying extra amount but just at the end of 3 months warranty it again broked up so they came and repaired it, but now after operation of 2-3 months it agian broked up. Is this the quality work being done by voltas. I am really annoyed with the service and the product and will never recommend anyone to buy voltas ac. Voltas people don't think its there responsibility if issue is reoccuring. Regards Prabal [protected] Was this information helpful? | |||
Nov 19, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Voltas Customer Care's response Dear Prabal Agarwal, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4384
Pending
136
Resolved
3040
View all 4384 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
I have sent the email as requested in above comment to the email address mentioned above. Waiting for a reasonable and complete solution from your side.
Regards
Prabal Prakash Agarwal
[protected]
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team